Deaf, DeafBlind, DeafDisabled, Hard of Hearing, and Late-Deafened Student Rights

• Student has the right to appropriate communication access accommodations.
• Student has the right to participate in school-related activities and programs.
• Student has the right to privacy and confidentiality.
• Student has the right to interactions with faculty and staff that are respectful, dignified, and courteous.
• Student has the right to provide feedback about interpreter/transcriber job performance or professionalism to improve accommodation effectiveness.
• Student has the right to bring concerns regarding communication access accommodations to the attention of Accessibility & Disability Services (ADS).
• Student has the right to request preferred providers before the start of classes. Please note that this cannot be guaranteed.

Deaf, DeafBlind, DeafDisabled, Hard of Hearing, and Late-Deafened Student Responsibilities

• Student is responsible to contact your ADS advisor to discuss communication access accommodations.
• Student is responsible to notify the Interpreter Manager or your ADS advisor of changes in your class schedule.
• Student is responsible to request communication access accommodations for activities by using the online request form: https://slcc-accommodate.symplicity.com/activity_provider_request/
  Requests should be made at least 2 school days in advance. Every effort will be made to accommodate late requests but cannot be guaranteed.
• Student is responsible to share your communication needs with interpreters/transcribers.
• Student is responsible to initiate audio connection when utilizing remote real-time transcription.
• Student is responsible to NOT share class transcripts received from ADS transcribers.
• Student is responsible to treat interpreters/transcribers, peers, faculty/staff with respect, dignity, and courtesy. Salt Lake Community College is committed to maintaining the campus community as a place of work and study free from abuse, intimidation, and harassment. (see SLCC Student Code of Student Rights and Responsibilities I.C.1.)

Information about ASL Interpreters and real-time transcribers

• Interpreters/transcribers primary role is to facilitate communication between all participants in college settings.
• Interpreters/transcribers do not participate, advise, or tutor. They should not be asked to help with assignments. They may share resources for locations on campus to obtain this type of support.
• Interpreters/transcribers strive to make communication clear. Students are encouraged to communicate sign preferences or other helpful information.
• Interpreters/transcribers wait 20 minutes outside the class or meeting room until the Deaf individual arrives unless prior arrangements have been made.
• Interpreters/transcribers adhere to Codes of Professional Conduct that include strict guidelines regarding professionalism and confidentiality. Code of Professional Conduct for ASL Interpreters TypeWell Transcriber’s Code of Ethics NCRA Code of Professional Ethics
• Interpreters often provide observations, mentoring, and internship opportunities for students studying to become certified interpreters. ADS interpreters closely monitor interns to ensure effective communication access. Students are always welcome to share individual preferences with the ADS interpreters or with the Interpreter Manager. Students may decline having an intern interpret a class.
• Interpreters/transcribers are expected to treat all students, faculty, and staff with respect, dignity, and courtesy. Salt Lake Community College is committed to maintaining the campus community as a place of work and study free from abuse, intimidation, and harassment. (See SLCC Student Code of Student Rights and Responsibilities I.C.1.) Interpreters/transcribers may request reassignment from working in situations in which they feel mistreated or disparaged.

• Speak directly to the student. No need to say “tell him/her ..…”
• Handouts: providers may request copies of handouts, vocabulary lists, or videos used during class. Advanced preparation allows them to accurately interpret/transcribe the information.
• Tutoring: providers do not tutor students. If the student is struggling with course material, instructors should refer students to various tutoring services on campus.
• Student Interpreters: ADS interpreters often work with students in interpreter training programs. ITP Students may observe or work with the interpreters in your classroom.
• Videos: All videos must have captions. For assistance contact ADSCaptioning@slcc.edu or call 801-957-4659. Please allow up to 5 business days for captions to be processed. Note: it is preferable to record your videos using either Camtasia or directly recorded in Canvas.
  • Autogenerated captioning is not to be used in place of an ADA accommodation request for real-time transcription or ASL interpreting. All requests for communication access must be honored with live, real-time providers. Learn more about Zoom meeting Closed captioning and live transcription.
• Canvas: ADS will add providers to course canvas pages as “observers” to ensure access to course announcements, instructional materials, etc.
• When using visual aids, allow students time to read/look at the visual aid and then re-focus on the interpreter.
• Real-time transcription: Most ADS transcribers work remotely. Students are responsible to initiate connecting with the provider. Instructors may be asked to use a wireless microphone to provide clear audio for the transcriber.
• Assistive Listening Devices/FM Systems: Some students benefit from technology to amplify spoken language. You may be asked to wear a lapel mic that that sends your voice directly to the listener, reducing distraction from environmental noise. ADS will provide this equipment.

Information on ASL Interpreters

What is an ASL Interpreter?

• Paid, certified professional who facilitates communication
• Adheres to a Code of Professional Conduct with tenants regarding confidentiality, impartiality, accuracy, discretion, professionalism, continuing education, and accountability
• Does not tutor or act as a proctor for the student/class
• Does not discuss the student’s academic performance, personal issues, or diagnosis.

What do they do?

• Provide communication access, working between American Sign Language (ASL) and English.
• Cultural mediation between mainstream American Hearing culture and Deaf culture.
• Sits near the front of the room, so the student has a direct line of sight of both the interpreter and the instructor.
• Typically work in teams and switch places about every 20 minutes.
• Ask for clarification to ensure message accuracy.
• Wait approximately 20 minutes for the student, at which point they may be reassigned elsewhere.

Information on Real-time Transcription

What is real-time transcription?

• An accurate transcription of spoken words momentarily after they are spoken. Most people are familiar with court reporters who type verbatim transcripts during court proceedings. This is a similar service but happens in a classroom setting.
• Most ADS transcribers work remotely connecting with students via SKYPE or MS Teams. The transcriber will share a link with the student that allows them to view the real-time transcription.
• Typically, students are responsible to bring ADS provided equipment to class and to initiate connecting with the transcriber.

Qualifications

• Real-time transcribers have undergone extensive training to acquire the skills and knowledge necessary to work.
• Real-time transcribers adhere to either the NCRA Code of Professional Ethics or the TypeWell Transcriber’s Code of Ethics.

Additional Tips

• Real-time transcript notes are intended for use only by the student authorized by ADS.
• Because transcripts need to be edited and distributed quickly to students, they are not guaranteed to have 100% correct grammar/spelling.
• Providers wait 20 minutes to connect with the student, at which point they may be reassigned elsewhere.
• Students struggling with course material should be referred to various tutoring services on campus.
• Instructors may be asked to use a wireless microphone to provide clear audio access to the remote transcriber.

Event planners requesting ASL interpreters or real-time transcription for

• College-wide events
• Performances (Theatrical, musical, etc.)
• Division and Town Hall meetings
• Club events
• Other SLCC sponsored events

Please complete the Service Request Form to schedule a provider. Complex events typically require at least 2 ASL Interpreters and/or 2 transcribers to ensure accuracy.

All event advertising materials should include information for how attendees can request ADA accommodations. Suggested verbiage: "Individuals who require ADA accommodations for this event should contact the Accessibility and Disability Services office at (801) 957-4659 or email ADS@slcc.edu at least five business days before the event."

Associated costs will be charged to the department sponsoring the event. Estimated charges can be provided in advance by request. All efforts will be made to utilize internal employees to minimize costs, however, if it is necessary to utilize a vendor the actual cost will be billed.

Please note: autogenerated captioning may be utilized as a Universal Design measure. It is not to be used in place of an ADA accommodation request for real-time transcription or ASL interpreting. All requests for communication access must be honored with live, real-time providers.

Learn more about Zoom meeting Closed captioning and live transcription.

There is a Sorenson video phone available for use at several campuses. The remote for the VP is sometimes stored at the checkout desk and you might need to ask a librarian to borrow it.

Taylorsville Redwood Campus
Markosian Library
Main floor, North-West corner

South City Campus
Library
SCM 1-022

Jordan Campus
Health Sciences Library
JHS 235

Miller Campus
Larry H Miller Library
MFEC123

West Valley Campus
Lobby Area