If or when utilizing Testing Services, there are important things to know:

When submitting exam requests for full courses at Testing Services, faculty do not need to submit an accommodated request for students testing with their peers at a Testing Services center. Only submit an accommodated exam request if you do not plan to use Testing Services. All accommodated exam submissions must include the exam files and exam information for processing. Only accommodated final exams will be administered during finals week. Other accommodated exams will be paused until finals are completed.

Testing Services understands receiving and grading exams promptly is important. As we work hard to ensure all exams are accounted for, we ask for your patience. Please allow Testing Services to reconcile exams accordingly and postpone calls and requests for early/immediate pick-up. Faculty may arrange for their administrative office within their department to pick up exams. No other faculty are allowed to pick up on other faculty’s behalf. Valid IDs, such as a physical Passport, SLCC OneCard, Driver License/ID are required at the time of pick up for exams.

Exam Submission Deadlines

Testing Services encourages all faculty to mark their calendars each semester to keep within the deadline to submit exams accordingly. The deadline to submit final exams and accommodated final exam requests is Wednesday, April 30, 2025. Testing Services needs adequate time to prepare, set up, and process final exam submissions. We are unable to process submissions after the deadline. The form to submit exam requests will be deactivated at end of day on April 30th and will be reactivated the first day classes begin for the new semester. Please note, that any final exams a student cannot take in the classroom during the classroom final schedule becomes a makeup exam. Testing Services is unable to administer any makeup exams during finals week (May 5-8 th). This includes final exams not able to be taken in class during finals week for face-to-face courses.

Exam Submission Information

Avoid processing delays! When submitting exam requests, ensure all pertinent exam information is included, i.e., course name, number section, etc. Submitting exam requests without all the exam information needed will encounter processing delays. Please ensure to check your SLCC email inbox as that is the communication method, we may use to correspond about your exam submission(s).

• All instructions within an exam file must be consistent with the exam submission(s) sent. Any exam instruction discrepancy within a submission will default to the exam file instruction upon being notified by students during/after an exam. Ensuring exam instructions and exam files are consistent and accurate, help us make modifications in a timely manner to avoid reprinting large number of exams previously prepared for the next day’s appointment schedule. Please note, Testing Services prints exams at each location in advance to your testing window. We may not be able to reprint exams with inaccuracies.
• When submitting any exam request ensure to indicate any detailed instructions (i.e., exam instructions for 3x5 note cards, notes, type of calculator, etc.), and indicate in the 'Additional Information' field if you require notes to be handwritten or have any other requests for note/exam content. If you do not specify, students will be allowed all items under that category.
• All Makeup/Accommodated submissions must have the exam file(s) attached to the submission requests. Testing Services is unable to process Makeup/Accommodated exams without the exam file(s).
• If your student is allowed an Accessibility and Disability Services (ADS) approved memory aid accommodation we must receive the aid with an instructor signed, date stamped approval on for face-to-face courses. If your course is online please provide a pdf file(s) of the aid with the course and student name. PDF files for individual student memory aid(s) can be sent to testingservices@slcc.edu. Please contact the ADS department for further information on accommodations.

Computer and Canvas Based Events

• Testing Services attempts to start Canvas-based exams as quickly as possible. Please help us by limiting all passwords to 7 characters and avoiding too many symbols to allow proctors to open student’s exams as soon as possible. Remove any Respondus Lockdown Browser settings, when utilizing our testing centers. When the Respondus Lockdown Browser setting is not removed from a Canvas exam, it results in our inability to administer exams for students.
• Register Blast and Canvas do not communicate with one another. Students having accommodations for additional time, other than their peers, must have their time limits on your Canvas exam set accordingly. Testing Services staff do not have access to adjust time limits on a Canvas exam for faculty.

Process For Makeup & Accommodated Submissions

New makeup/accommodated submissions process instructions:

1. When submitting make-up/ accommodated (ADS) exams, instructors will no longer need to know or provide the ‘S’ number for the student. Only the student’s username from Canvas/Banner to assign the exam to the student’s Bruinmail will be required to be entered by the faculty. It is important to ensure the student’s username is entered correctly, otherwise, students will not be able to set an appointment and submissions will be delayed until we receive correct information. Please do not add the student’s personal email address.
2. When students sign up for a make-up or an ADS exam, they no longer need to enter their ‘S’ number and can automatically schedule their make-up or accommodated exam if they sign in through MySLCC. Students will be able to sign up by clicking on their initials at the top right of their screen and select 'My Exams' (the same way that they would schedule for any other academic exam). They can alternatively select either 'Make Up Exam' or 'Accommodated Testing' and should see the exam they need to register for.
3. When naming makeup or accommodated exam submissions, faculty can stick to a simple naming, such as MATH 1010.501 Exam 2 Make-Up or MATH 1010.501 Exam 2 ADS nomenclature (no need for GRP 1, initials, etc. to differentiate). Faculty can also more easily assign submissions to particular students with different due dates without worrying about the students clicking on the wrong make-up/ADS exam.

Scheduling an Appointment

You will receive notification once your submission request has been processed which means your students can begin scheduling for their exam. Please review your submission in RegisterBlast to ensure accuracy. This includes any verbiage in exam files and instructions.

Students should be making appointments via ‘My Exams’ in RegisterBlast for all exams. Please encourage your students to choose ‘My Exams’ rather than the drop-down menus for scheduling. Instructions for scheduling appointments are included in our email notifications to you after exam submissions are processed. Instructions are also on our website for reference. The student will only see any exams assigned to their Bruinmail. Reminder: if your entire class is testing with Testing Services, you do not need to submit a separate submission for accommodated students. Only submit a separate accommodated submission if your student misses a test or if you are not utilizing Testing Services for all your exams.

Useful Links

Faculty may find helpful and important information by visiting: https://www.slcc.edu/testing/facultyresources.aspx. Our web page may guide faculty to the resources needed when utilizing Testing Services centers.

Faculty may provide students with the following link: https://www.slcc.edu/testing/onlinetesting/index.aspx to access information for scheduling appointments, identify and vet distance proctor requests (available for online courses for students testing 50 miles outside the Salt Lake County area), types of valid ID required for testing, and review of policies among other supportive information.