As a valued sponsor, your contributions are managed with transparency and accountability through our voucher system.

What is included in the Voucher:

• Student’s full name and SLCC ID (SID)
• Covered term or year (e.g., Fall 2024)
• School and Sponsor name
• What the voucher is intended for (e.g., tuition, fees, parking, books)
• Maximum amount per semester
• Signature and/or stamp from the sponsoring organization

What charges do you authorize?

Depending on what the sponsor authorizes and student’s needs, vouchers may cover:

• 100% of all costs (costs may include fees)
• Tuition only (students responsible for payments of fees)
• Parking fees
• Books and supplies

Note: For book vouchers, please contact the Bookstore directly to inquire about their voucher process. The bookstore is operated by an external company, and their procedures are handled separately from the college.
Bookstore Contact: 801-957-4045

Submission Deadlines:

Vouchers/Authorizations must be submitted no later than the published tuition due date for the term (Please refer to the academic calendar for guidance).

Late vouchers/authorizations may result in:

• Late payment fees for students
• Collection fees
• Holds on the student’s account
• Delayed registration

Transparency and Tracking:

• Each voucher is tracked by the sponsorship team
• Sponsors may receive periodic updates on reports on how vouchers were used
• Records are kept in file to ensure proper fund usage

Do you have a valid authorization or voucher ready to submit?

We are in the process of setting up a digital submission system, which will be available soon. In the meantime, you can send it to arsponsor@slcc.edu

The use of vouchers/authorizations plays a vital role in ensuring transparency, accountability, and effective financial management. If your department does not currently have a voucher template available, you may contact the sponsorship team to request one.

How Invoices Work for Sponsors

An invoice is an official billing document issued by SLCC to a sponsor upon confirmation of a sponsorship agreement. In accordance with SLCC policy, invoices are issued with two weeks of the tuition due date for non-government sponsors and within 3-4 weeks for government sponsors.

How Can You Pay?

1. Sponsors may submit digital payments through the Sponsor eStore using either web check or credit card. The store can be accessed here
2. You can make checks payable to:
   Salt Lake Community College
   Dept. 585
   PO Box 30015
   Salt Lake City, UT 84130
3. Payments may also be made by debit or credit card over the phone by contacting the Cashiering Department at 801-957-3914.

Late or Overdue Invoices

If an invoice isn’t paid by the due date:

• A reminder email will be sent 30-days after invoicing.
• We will initiate a collection procedure:
  If a payment has not been received 60-days after invoicing, then the sponsor credit will be removed and changes transferred back to the student(s) account. The student(s) will receive a $75 late fee at this time and a hold on their account. The student(s) are at risk of receiving a $50 collection fee if their balance remains unpaid.
• A hold will be placed on the sponsor's account once the balance is transferred to the student's account (after 60- days), and sponsors will only be eligible for courtesy billing until the account is current or we are confident in their ability to make timely payments.

Invoice Discrepancies:

To ensure the quickest resolution, please notify us within 7 days of receiving your invoice if there are any errors or concerns.

Finance Contact:

• Contact the Cashier department ( cashiering@slcc.edu / 801-957-3914) when you need to confirm payment, have questions about payments, need a receipt, want to know where or how to make a payment or if you have issues with refunds.
• Contact the SLCC Sponsor team ( arsponsor@slcc.edu / 801-957-4480) when you need an invoice or statement of account, have questions about an invoice or billing statement, want to clarify an amount owed, or need to submit an authorization/voucher.

Important Reminders

• Always reference the invoice number when making payments and please include a remittance especially if you are paying a different amount than what was invoiced.
• Keep copies of bank slips or transfer confirmations
• If you need to delay or modify a payment, inform the sponsor team in advance
• Regular and timely payments help ensure uninterrupted support for students and programs.

Can I pay in installments?

While we don't have an installment option available, our sponsor team may be able to help if you are having trouble with payments. Feel free to contact them directly.

Will I receive a receipt after making a payment?

Yes. You can request a receipt from the cashiering department at 801-957-3914 or if you pay through the marketplace store for sponsors you will get immediate confirmation and a receipt once your payment is complete.

What happens if I delay or miss a payment?

If payment is not received 60-days after invoicing, then the sponsor credit will be removed from the student's account and the student notified that they are responsible for payment including any applicable fees.

A hold will be placed on your sponsor account, and you will only be eligible for courtesy invoicing going forward.

What is a courtesy invoice?

A courtesy invoice allows SLCC to bill you for a student's tuition and fees but keeps the charges on the students account. Students will continue to get billing reminders and may receive late fees if the balance isn't paid by the end of the semester.

When will I receive the invoice?

For authorizations received by the tuition due date, we send out invoices within two weeks of the tuition due date. For authorization received after the tuition due date, the invoices will be prepared after the withdraw deadline for the semester.

What should I do if I did not receive an invoice?

Please contact the sponsor team arsponsor@slcc.edu immediately to confirm your contact information and request a copy.

What happens if I can no longer sponsor a student?

Please notify the school as soon as possible so alternative arrangements can be discussed. Please also notify the student.

Am I responsible for non-tuition expenses?

This depends on your sponsorship agreement. Some sponsors cover only tuition, while others include parking, books, or other items. Please ensure the students you are sponsoring are aware of what you have agreed to cover.

*Note – For book vouchers, please contact the Bookstore directly to inquire about their voucher process. The bookstore is operated by an external company, and their procedures are handled separately from the college.

Bookstore Contact: 801-957-4045

Who should I contact for billing or payment issues?

Please reach out to our sponsor team at arsponsor@slcc.edu or call 801-957-4480.

Is there a deadline for dropping a class?

Yes, each term has a specific drop deadline published in the academic calendar. Starting with Fall 2025 the tuition due date will now fall after the drop deadline. This should minimize the need of invoice adjustments.

Will I be notified if the student I sponsor drops a class?

Yes, sponsors are typically notified when a student drops a class. Please ensure your contact details are up to date with the SLCC.

What is a sponsored student voucher/authorization?

A sponsored student voucher/authorization is a form of financial support provided by an external sponsor—such as a government agency, employer, nonprofit organization, or institution—to assist with educational costs: including tuition, fees, and books. The coverage and conditions of this support may vary depending on the sponsor's policies and the type of sponsorship agreement in place.

It typically includes:

• Student name and SLCC ID
• Student Sponsor’s name and contact
• Student Covered services (tuition, student fees, books etc.)
• Student Maximum amount authorized per semester
• Student Validity period or expiration date
• Student Billing instructions

For book vouchers, please contact the Bookstore directly to inquire about their voucher process. The bookstore is operated by an external company and their procedures are handled separately from the college.
Bookstore Contact: 801-957-4045

How to Submit a Voucher?

Please submit your voucher before the tuition due date of each term to avoid account holds or late fees. Dates and deadlines are available in the academic calendar.

Student Submission Options:

Email: arsponsor@slcc.edu
Accounts Receivable window:
Taylorsville Redwood Campus
Student Center, SC001
Hours: 8:00am – 4:30pm Monday-Wednesday
Thursday 8:00am-6:00pm / 8:00am – 2:00pm Fridays

South City Campus
Cashier Window on South Campus
Hours: 8:00am – 4:30pm Monday-Thursday / 8:00am – 2:00pm Fridays

After Submitting Voucher

• Student Our office will review the voucher.
• Student Vouchers are typically processed within 1 to 2 business days.
• Student If approved, the credit will be deferred to your sponsor.
• Student You’ll receive confirmation via email once processed.
• Student If the voucher is rejected or incomplete, you will be contacted immediately.
•  

Vouchers/Authorizations Terms and Conditions

• Student You must be currently registered for classes before we can invoice your sponsor.
• Student You must meet all the conditions set by the sponsor
• Student Vouchers cannot be exchanged for cash or used to pay unrelated fees
• Student Each voucher has an expiration date. Expired vouchers will not be accepted or reissued
• Student It is your responsibility to use the voucher before the expiration date

If your education is funded by a sponsor, your payment process is different from self-paying students. Below is important information to help you manage your sponsorship and avoid delays or account issues.

What Sponsors Pay For

Depending on your agreement, your sponsor may cover:

• Tuition and course fees
• Student service fees
• Parking
• Books and supplies

For book vouchers, please contact the Bookstore directly to inquire about their voucher process. The bookstore is operated by an external company, and their procedures are handled separately from the college.
Bookstore Contact: 801-957-4045

Important: You are responsible for any charges not covered by your sponsor by the Tuition Due Date set in the academic calendar.

Your Responsibilities as a Sponsored Student

• Ensure your sponsor submits payment on time.
• Track what your sponsor does or doesn’t cover.
• Pay any uncovered balances before the due date to avoid holds or late fees.
• Renew your voucher each term if needed.
•  

What Happens if Payment is Not Received?

If your sponsor does not pay:

• We will initiate a collection procedure: You will be notified if your sponsor is 30-days past due. Please reach out to your sponsor at that time to ensure they have the correct information. If at 60-days, the balance remains unpaid you will be notified again with payment options.
• The unpaid balance becomes your responsibility.
• A financial hold may be placed on your account.
• Late fees and collection fees may apply.

Each sponsor may have unique requirements, responsibilities, and procedures, it is essential for sponsored students to understand and follow the specific terms outlined by their respective sponsors.

Below are some general guidelines for specific sponsors. Students are also responsible for reviewing the full requirements provided directly by their sponsor.

• Note: If you are unsure of your sponsor’s policies or have questions, contact your sponsor. Staying informed and proactive is key to maintaining your sponsorship and academic success.

Amazon

If you are an Amazon employee participating in the Amazon Career Choice program, this section outlines the steps you must follow to receive tuition support and ensure your classes are paid for on time. Following the correct process is essential for timely approval and payment.

1. Register for Your Classes
   Begin by enrolling in your courses through SLCC's registration system. Make sure your program and classes are eligible under the Amazon Career Choice guidelines.
2. Submit a Request Through the Amazon Career Choice Student Portal
   Log in to your Amazon Career Choice account and submit a tuition payment request for Salt Lake Community College (SLCC).
3. Amazon Sends Payment Authorization to SLCC
   Once approved, Amazon will send a tuition authorization or payment request directly to SLCC. This document allows SLCC to apply the funding to your account.

Important Reminders

• Submit your Career Choice request as early as possible after registering for classes.
• You are responsible for any charges not covered by Amazon.
• Check your SLCC student account to confirm when payment has been applied.
• If your request is delayed or denied, contact Amazon Career Choice Support immediately.

Military / VA

If you are sponsored through a military branch or Veterans Affairs, this guide outlines the steps required to ensure your tuition and fees are properly covered. SLCC is proud to support our service members and veterans, and our team is here to assist you throughout the process.

1. Register for Classes
   Enroll in your approved courses for the upcoming term. Make sure the classes align with your degree plan as required by the military or VA.
2. Coordinate with Your Unit Administrator or VA Benefits Manager
   Before SLCC can receive payment, you must initiate your education benefit request through your unit’s admin or through your designated VA benefits advisor.
3. Contact SLCC Veterans Services
   If you have any questions or need assistance contact the SLCC Veterans Services Office at either campus:

   Taylorsville Redwood Campus

   Student Center (STC), Room 053
   4600 S Redwood Road
   Salt Lake City, UT 84123
   Phone: 801-957-4289
   Fax: 801-957-4987
   Email: veterans@slcc.edu

   South City Campus

   SCC Room 2-080
   1575 S State Street
   Salt Lake City, UT 84115
   Phone: 801-957-3010
4. Military/VA Sends Payment to SLCC
   Once your benefit request is approved, the military or VA will send payment authorization or funds directly to Salt Lake Community College. This will be applied to your student account.

Additional Reminders

• Be proactive and submit all required forms early each term.
• Monitor your SLCC account for updates and balances.
• You are responsible for any charges not covered by your benefit program.
• If your benefit requires course verification or documentation, submit it promptly to avoid delays.

Intermountain Health Care

If you are sponsored by Intermountain Health (IHC), this page outlines the steps and important information you need to follow to ensure your sponsorship is processed correctly and your tuition is paid on time. Please read the following guidelines carefully to avoid delays or unexpected charges.

1. Register for Classes
   Enroll in your approved courses for the upcoming term. Make sure your program aligns with the terms of your sponsorship.
2. Note for First-Year Students – Inclusive Access Fee
   If you are a first-year student, please be aware that Inclusive Access (IA) fees are not covered by IHC. These fees are your personal responsibility and must be paid separately.
3. Coverage Details
   IHC sponsorship covers the following:
   • Tuition
   • Student fees
   These are mandatory, institution-wide fees assessed at registration and included in the tuition and fees schedule. These do not include course-specific or administrative fees.

Important Reminders

• Submit your sponsorship documents before the payment deadline each term.
• Check your student account regularly to verify that payment has been applied.
• Pay any non-covered fees promptly to avoid holds or late charges.

Utah State Office of Rehabilitation

Students sponsored by the Utah State Office of Rehabilitation (USOR) receive educational funding support as part of their vocational rehabilitation services. To ensure smooth processing and timely payment, it’s important to follow the steps outlined below each term.

1. Register for Classes
   Begin by enrolling in your approved courses through SLCC’s registration system. Be sure your course selections align with your educational or vocational plan approved by USOR.
2. Contact Your Counselor
   After registering, notify your assigned USOR counselor with your class schedule and any other documentation they require. Your counselor will use this information to initiate the billing process.
3. Counselor Submits Billing Authorization
   Your counselor will submit a Billing Authorization directly to SLCC on your behalf. This document allows SLCC to apply the appropriate sponsorship funds to your student account for covered expenses.

Important Notes

• It is your responsibility to pay for any charges not covered by USOR, such as late fees or non-approved courses.
• Check your student account regularly to verify that payment has been applied.

What is an authorization/voucher, and why is it important?
This is a formal letter from your sponsor confirming that they will cover your educational expenses.

When should I submit my Authorization/Voucher?
Please submit your voucher before the tuition due date of each term to avoid account holds or late fees. Dates and deadlines are available in the academic calendar

How can I get a statement of account to provide to my sponsor as proof of registration?
To print your statement of account, please follow the steps below.

• Guide to Print On Demand Statements
• Guía para Imprimir Estados de Cuenta

What if my sponsor does not pay on time?
SLCC will work with your sponsor to coordinate payment. Invoicing will begin within two weeks of tuition due date for authorizations received on time and the week after the withdrawal deadline for late submissions. If no payment has been received within 30-days of invoicing, you will be notified via email, and we encourage you to contact your sponsor to ensure all your information is correct with them. If there still has not been a payment within 60-days, the sponsor credit will be removed from your account placing tuition and fees back on your account, a hold placed on your account, and a $75 late fee will be added. You will be notified once this happens and given payment options.

What if my sponsor doesn’t cover my full tuition and fees?
If your sponsor does not cover 100% of your fees (e.g., they only cover tuition), you are responsible for paying the remaining balance. You must pay any portion not covered by your sponsor by the tuition due date to avoid a late fee.

What happens if I change my program or drop/withdraw from courses?
You must inform your sponsor immediately of any changes to your registration and follow their instructions. Changes in registration may result in funds being returned to your sponsor making you responsible for the full balance.

Am I still responsible if my sponsor does not pay?
Yes. While your sponsor agrees to pay on your behalf, you are ultimately responsible for any unpaid fees. If your sponsor fails to pay, you may be required to pay the balance and could also incur a $75 late fee and $50 collection fee.

Do I need to maintain a certain GPA or academic standing?
Many sponsors require students to meet academic performance standards (e.g., minimum GPA). You must check your sponsor’s policy and ensure you meet their requirements.

Who do I contact if I have questions about my sponsorship?

• For questions about what your sponsor covers or eligibility requirements please reach out to your sponsor directly.
• For questions about a balance on your account or notice you received from SLCC please contact our office at arsponsor@slcc.edu. You can also call our team at 801-957-4480.

Can I authorize changes to my sponsorship on my sponsor's behalf?
No. Only your sponsor can authorize changes to your funding or coverage.

What should I do if my sponsor changes their terms or cancels my sponsorship?
Please notify the SLCC sponsor team immediately at arsponsor@slcc.edu. You may need to find alternative payment methods.