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Frequently Asked Questions

Schedule an appointment with your advisor using the instructions below:

  • Log in at your MySLCC Experience page.
  • Click on the MySuccess card.
  • Check your My Success Network on your homepage to see who your Primary Advisors are for each service on campus OR if your desired staff member/campus service isn’t listed in your Success Network, you can type them into the search bar.
  • Click on the staff member you would like to meet to view their Schedule Appointment Button.
  • Select your date, time, and location (in-office, phone, or ZOOM video chat).

You will receive a confirmation email to your BruinMail.

Please note that Microsoft Teams does not show accurate appointment availability. Appointments made through Teams will be canceled and you will need to reschedule through MySuccess or by contacting the Academic Advising Front Desk at 801-957-4978.

DegreeWorks is a checklist that enables you to track your progress towards graduation and map out your educational plan. Access your DegreeWorks account using the instructions below:

  • Log in to your MySLCC Experience account
  • Click on the Degree Works card
  • If you don’t have any previous plans listed, up at the top left go to Plans. If you’ve already created a plan and would like to create a new one, click on New Plan in the Plan List box.

You may also view the DegreeWorks tutorials.

You can actually take your math and English placement test from any computer with a reliable internet connection. Visit the Testing Services Placement Process page for accessing the quiz. For new students, you will need to create your MySLCC username and password prior to taking the placement exam. For continuing SLCC students, you may need to change your MySLCC password your first time logging into the new process. Call 801-957-4500 if you need assistance.

Sign into your MySLCC Experience account and click on the My Profile card. On the top right hand side, you will see “Holds” in the black bar. If you have any holds, a number will appear in a red box. Click on the number and you will see your holds listed. You will need to contact the appropriate office to get them removed. Some common holds include the following:

  • Pre-requisite/Test Error- This can be a couple of different issues. The class you are trying to register for requires a placement test score or another completed class before you can register. If you are trying to register for a Math class and your test scores or last math class are more than a year old, you will need to take the placement exam again. If you are trying to register for a Biology or Chemistry course, you may need to register for the lab as well. You will need to add both courses, the lecture and the lab, to the registration cart before submitting and both classes need to have space available (not waitlisted). Tutorial for adding a class and lab together.
  • Academic Standing Hold – You need to meet with an Academic Advisor and complete the necessary forms.
  • Registration Time Ticket Hold – You may have missed the application deadline. Contact Admissions.
  • Level Restriction/Campus Restriction – You may be trying to register for courses that you are not eligible for such as a degree-seeking student registering for a concurrent enrollment course or an SAT student registering for a credit-bearing course. Contact Admissions if your student type is incorrect.
  • Student Status Prevents Registration/Admissions Update Hold – You need to submit a new application or an admissions update.
  • Orientation Hold – You need to complete New Student Orientation.
  • Unpaid Balance/Accounts Receivable – You will need to contact the Office of the Bursar.
  • Parking Ticket – You must contact Parking Services.

Other registration and hold errors are listed on the Office of the Registrar and Academic Records website.

Sign up for an in-person or online orientation using the instructions below:

  • Log in to your MySLCC Experience account
  • Click on the Semester Checklist card
  • In the Orientation box, click on in-person or online

During Orientation, you’ll learn how to register for classes, information about our campuses, facilities, as well as available services and resources.

If you have not registered for SLCC courses for over a year (but less than 3 years), you must submit an Application Update:

  • Log in to your MySLCC Experience
  • Click on Semester Checklist card
  • Click on the link in the Application box and follow the directions
  • Be sure to select the semester you plan to start and your Program of study.

Once submitted, it will take 2-3 days for the system to update.

Add yourself to a class waitlist using the instructions below:

  • When registering for classes, look at the Status column to see how many seats and waitlist spots are available.
  • If the class shows FULL but waitlist spots are available, click Add to add the course to your Summary.
  • Under the Action column, change the drop-down box to Waitlisted and click Submit.
  • Your Summary will now show the status of that class as Waitlisted.
  • When your turn to register for the class arrives, you’ll receive an email in your Bruinmail. Register for the class within 24 hours of receiving that email (this includes weekends)
View an in-depth tutorial.

Changing your program of study can affect your time until graduation or your financial aid eligibility. Please meet with your Academic Advisor for your current program of study before submitting this form.

  • Log in to your MySLCC Experience
  • Go to the Student Academic Profile card
  • Click on the Program and Catalog Year Change Request link

Complete your financial aid verification items online using the instructions below:

  • Log in to your MySLCC Experience
  • Go to the Financial Aid card
  • Click on the Financial Aid Forms link
  • Complete your registration. Information entered needs to match what was listed on your FAFSA application
  • Download and upload all requested forms and documents. Make sure all requirements are completed.

To request an appeal, click on +/- Request, in the top right-hand corner of the screen. See the direct website for these forms here.

Visit the Student Academic Calendar to view important dates for other parts of terms during the semester.

  1. Apply to SLCC (or your transcript will not be evaluated)
  2. Order official transcripts from previous school(s) and submit to SLCC one of these three ways:

    Electronically: Must be emailed directly from the other institution to

    By Mail: Must be mailed directly from the other institution to:

    Salt Lake Community College
    Transcript Evaluation
    P.O. Box 30808
    Salt Lake City, UT 84130-0808

    In Person: Transcripts can be hand delivered to the Transfer Evaluation Office only if they are unopened in the original envelope bearing the official seal.

  3. Complete the Request for Transfer Evaluation form.

To estimate how SLCC classes will transfer to and from other USHE/Utah colleges and university, you can log into the Utah Transfer Guide at using your MySLCC credentials.

To see how classes transfer specifically to the University of Utah, you can also create an account for Transferology. For private or out-of-state institutions, it is best to contact the program of study you are interested and speak with their advisor to receive guidance on what they will or will not accept in transfer.

Purchase an SLCC Parking permit online using the instructions below:

  • Log in to MySLCC Experience
  • Click on Parking Services card then click Parking Services Portal login
  • Click SLCC login
  • Up at the top in the blue bar click on “permits” then “purchase permits.”

Keep in mind that students are allowed up to 2 vehicles per permit.

Our Parking Services office can be contacted at 801-957-4011.

Complete your Residency application using the instructions below:

  • Log in to MySLCC Experience
  • Click on the Residency Classification card
  • Click the Application for Residency Classification link
  • Fill out the form and click submit at the bottom
  • Submit appropriate documentation (to verify what documents are needed, call Admissions at 801-957-4485 or email

Accessing SLCC’s Wi-Fi Network

Access the SLCC wireless network using the instructions below:

This tutorial will give you all the directions you need to access the Eduroam network, a world-wide wireless hotspot with thousands of locations.

For additional assistance, call our IT Help Desk at 801-957-5555.

Pay your tuition and fees online and sign up for a Tuition Payment Plan using the instructions below:

  • Log in to MySLCC Experience
  • Click on the Payments & Refunds card
  • Click on SLCCPay+
  • Click on Balance to view your Account Summary by semester
  • Click on Make Payment to pay your tuition
  • Click on Payment Plans to sign up for the Tuition Payment Plan

You can also pay your tuition at one of our Cashiers Offices or on the phone by calling 801-957-4868.

View your Financial Aid award online using the instructions below:

  • Log in to MySLCC Experience
  • Click on the Financial Aid card
  • Click on Financial Aid Dashboard
  • At the top on the left click Award Offer

The registrar’s office has instructions on how to drop or withdraw from a course as well as the difference between those two options.

The Office of the Registrar and Academic Records has instructions on how to view your schedule.

Open Educational Resources are teaching, learning, and research resources that reside in the public domain or have been released under an intellectual property license that permits their free use and repurposing by others.

Find OER Courses by using the instructions below:

  • Log in to MySLCC Experience
  • Go to the Register for Classes card and click Banner Registration
  • Click Add/Drop Classes
  • When searching for classes, locate the Attribute search box and select No Cost/Low Cost Textbooks

Visit to find out more about OER.

You must be enrolled in at least one course. Instructions on obtaining a OneCard remotely are available on the OneCard website. UTA passes are automatically activated on new cards. View details for using UTA to get to other campuses.

The SLCC Bookstore website has a feature where you can put in your S-number and it will pull up the books for the classes you are registered for or you can search by the course name and number. You can purchase your books online using PayPal.